12 Responses

1. 

   Donna / 12-9-2015 / ·

   Hi there … I don’t recall receiving an email confirmation for my order when I placed it a couple weeks ago. Do you have a way of checking to be sure my pre-order is in? It would be under my name .. Donna McCabe.

   Thanks!
   Donna

2. 

   Randi Tobin / 11-23-2015 / ·

   I have ordered his calendar for the past couple years with no problem… Not a pay pal person but every time I try to order, they tell me my city and state are incorrect…ready to give up but love the calendars and helping St. Jude’s….what’s the problem?

   1. 

      KeithUrbanFans.com / 11-23-2015 / ·

      Hi Randi,

      We are receiving orders with no problems and have tested the system and it is working – same system as last year as well. It seems the few that have had problems were ordering from their mobile device and that should work but it does seem to be an issue with certain ones. Please feel free to email me at kucalendar@keithurbanfans.com and I can try to further assist. Sorry for the trouble!

3. 

   Melinda Cox / 11-15-2015 / ·

   Try to put credit card information in but kept telling me check credit card or used another card. There’s nothing wrong with the card I have, so I guess I won’t get an calendar this year. Been buying them every year and never hsd any problem before.

   1. 

      KeithUrbanFans.com / 11-15-2015 / ·

      Hi Melinda,

      Orders are coming in just fine and the system is working. Make sure you were typing in everything as it appears as one wrong character can cause a problem.

      Sorry for your trouble. Feel free to email me at kucalendar@kethurbanfanfans.com and I can further assist.

      Thanks!

4. 

   Tammy / 11-13-2015 / ·

   I just ordered my copy!!!! Can’t wait to get it!!!!

5. 

   Kim Gilstrap / 11-13-2015 / ·

   I am trying to order from my phone. The only option I am getting is PayPal but I’d like to pay with a credit card.

6. 

   KeithUrbanFans.com / 11-13-2015 / ·

   You do not have to have a PayPal account to purchase, they are simply our credit card processing company. If you do not want to use a PayPal account, there is an option to checkout without using actual Paypal. Hope that helps!

7. 

   KeithUrbanFans.com / 11-13-2015 / ·

   Hi Carol,

   Please feel free to contact me directly for assistance. kucalendar@keithurbanfans.com.

   1. 

      Rick Hocking / 11-13-2015 / ·

      I am having the same problems,i am trying to get my calendar ordered
      i want to pay with a visa card…

      It is not accepting my city or state which is GrandRapids Minnesota
      55744

      also it seems the link on the page to click on for not having a paypal account is dead and the only link working is the use pay pal
      help plz as i want my calendar i had 2 pic picked for it tyvm
      Rick hocking

      1. 

         KeithUrbanFans.com / 11-13-2015 / ·

         Hi Rick,

         I sent you an email back. Please check your email. Orders are coming through with no problem, so some people may just be having an issue on their individual device. Check your email! 🙂

         Thanks!

8. 

   Carol higgins / 11-13-2015 / ·

   Trying to purchase the 2016 calendar thru paypal and it keeps sending me to the paypal credit sign il which I do jot want – help.